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Social Media Best Practices

Apr 12, 2021 comments off
contact@crypto.com

It all started with Bitcoin. Crypto enthusiasts have evolved from connecting on forums and email lists to forming the social media communities we know today. Platforms like Reddit, Discord, and Twitter are useful for networking and staying in the know, but they can also expose you to security risks.

In this blog post, you will find best practices for staying safe when using these popular platforms.

Twitter

Verified Twitter accounts that are of public interest have a blue verified badge. If an account claims to represent Crypto.com, but does not have the blue badge, please get in touch with us to confirm its authenticity.

For additional security, consider changing the default security and privacy settings of your Twitter account to the following:

  1. Two-factor authentication > On (adds an extra layer of account security)
  2. Additional password protection > On (allows for additional security for your login credentials)
  3. Filter low-quality messages > On (filters out spam, suspicious messages, and links)
  4. Allow message requests from everyone > Off (avoids unwanted message requests from random accounts and potential malicious third parties)
  5. Apps and sessions > Review for unknown devices (double check that active sessions are only from devices that you are aware of)

Telegram

Crypto.com team members will never initiate a conversation by sending you a private message. Official team members have a Staff or Admin label, which are visible when you chat with them or search them in the group.

For additional security, consider changing the default security and privacy settings for your Telegram account to the following:

  1. Phone number > My contacts (only allows people in your contacts to see your number)
  2. Calls > My contacts (only allows calls from people in your contact list)
  3. Groups & channels > My contacts (only allows people in your contact list to add you to groups)
  4. Passcode lock > On
  5. Two-step verification > On (allows for an added layer of account security)
  6. Devices > Review for unknown devices (double checks that active sessions are only from devices that you are aware of)
  7. Edit name > Type your unique display name
  8. Set username > Type your unique username

Reddit

Crypto.com staff and team members will never ask for your login credentials. If you are ever unsure about the authenticity of staff accounts, please email us, or reach out to your local Community Manager on Telegram.

For additional security, consider changing the default security and privacy settings of your Reddit (website version) account to the following:

  1. Use two-factor authentication > On (adds an extra layer of account security)
  2. Who can send you chat requests > Accounts older than 30 days (avoids spam and bot accounts)
  3. Who can send you private messages > Nobody (avoids messages from unknown third parties)
  4. Manage third-party app authorization > Review for unknown connections (reviews active sessions that you are aware of)

Facebook

For additional security, consider changing the default security and privacy settings of your Facebook account to the following:

  1. Use two-factor authentication > Enable (adds an extra layer of account security)
  2. Get alerts on unrecognized logins > Enable (sends a  push notification when there is an unknown login)
  3. Encrypted notification emails > Enable
  4. Save your login info > Disable (does not autofill your login credentials, which is especially important when using a shared device)
  5. Where you’re logged in > Review for unknown devices (double checks your active sessions and where you are logged in)
  6. Authorized logins > Review for unknown devices
  7. Who can look you up using your e-mail? > Customize to your needs (changes the privacy settings for who can search for you using your email address)

Discord

For additional security, consider changing the default security and privacy settings of your Discord account the following:

  1. Two-factor Authentication > Enable (adds an extra layer of account security)
  2. Save your Backup codes on an offline medium (allows your backup codes to be saved offline)
  3. SMS Backup Authentication > Enable (Saves your SMS chat history)
  4. Safe direct messaging > Keep me safe (avoids direct messages from unwanted and unknown parties)
  5. Authorized Apps > Review for unknown apps (avoids apps that you did not authorise)

Linkedin

Our Linkedin page is a great source of official news, as well as verified job openings. Be sure to visit our page if you are interested in joining the Crypto.com team—we are always looking for great talent.

For additional security, consider changing the default security and privacy settings of your Linkedin account to the following:

  1. Where you’re signed in > Review for unknown devices (double checks that you recognise your signed in sessions)
  2. Two-step verification > Enable (adds an extra layer of account security)

When in doubt, talk to us.

If you suspect that someone is impersonating Crypto.com to steal your funds, do not click on any links, respond to their requests, or provide any personal information to them. Instead, confirm the sender’s identity by contacting us through the following official channels:

  • Reach out to our in-app support team via Settings > Contact Support;
  • Send an email to contact@crypto.com
  • Contact one of the admins in our official Telegram groups

Official Website

Official Mobile Apps

Official Social Media Channels

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