What happens when they don’t pay? Our work to tackle unlawful marketing calls and messages

Anyone can be on the receiving end of nuisance marketing calls, texts and emails – not only are they inconvenient and an invasion of privacy, they can also cause real…

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Necessity and proportionality: questions police must ask when considering sharing personal information with the public

A blog by Emily Keaney, the ICO’s Deputy Commissioner for Regulatory Policy.

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ICO takes action against both Plymouth City Council and Norfolk County Council for failing to respond to information access requests

The Information Commissioner’s Office (ICO) has reprimanded two councils that have failed to respond to the public when asked for personal information held about them – known as a Subject…

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ICO takes action against Shropshire Council for failing to respond to Freedom of Information requests

The Information Commissioner’s Office (ICO) has issued an enforcement notice to Shropshire Council for its poor handling of requests made under the Freedom of Information Act (FOIA) 2000.

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ICO Sandbox publishes exit report following work with the Betting and Gaming Council to reduce incidents of gambling related harm

The ICO’s Regulatory Sandbox aims to support organisations who are creating products and services which utilise personal data in innovative and safe ways. The Betting and Gaming Council entered the…

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ICO backs new data sharing schemes to protect gamblers from harm

The Information Commissioner’s Office (ICO) has today backed proposals for the financial sector to share data with gambling companies to protect customers from unaffordable losses.

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ICO fines two businesses £180,000 for making unlawful marketing calls

The Information Commissioners’ Office (ICO) has issued fines totalling £180,000 for two companies that made more than 480,000 unlawful marketing calls to businesses signed up with the UK’s “Do not…

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Information Commissioner John Edwards’ opening remarks at the European Parliament’s Committee on Civil Liberties, Justice and Home Affairs (LIBE), delivered on 23 May 2023.

My principal reason for being here is to provide you with reassurance that I take my responsibility of protecting Europeans data in the United Kingdom very seriously, and that I…

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ICO issues Ministry of Justice with reprimand after confidential personal information left in prison holding area

The ICO has issued a formal reprimand to the Ministry of Justice (MoJ) after confidential waste documents were left in an unsecured prison holding area.

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“It’s important not to get caught out.” – New SARs guidance for employers issued

ICO publishes new guide on responding to subject access requests

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